Ready for take off: individual coaching after an ERP implementation
Personal guidance after a digital transition
Ready For Take Off, RFTO for short, is a program within the Career Support services of mtech+.
The program offers individual coaching to employees in organizations going through a transition who need support to strengthen their skills. mtech+ brought in Lien Deboosere as an external, experienced coach to guide an employee following an ERP implementation.
Why coaching after an ERP implementation?
A new ERP system often changes the way people work day to day. Employees have to learn new screens, processes, and responsibilities, while operational pressure simply continues. If the training or guidance doesn't align well enough with daily practice, this can lead to uncertainty, frustration, and stress.
Individual coaching then offers room to ask questions, discuss concrete problems, and step by step regain control over the work.
Technology alone isn't enough
An ERP implementation only succeeds once employees understand the new way of working, can apply it, and have confidence in it.
A warm and personal approach
Sabine, an employee at Slabinck Brugge, shares her experience with the program in the mtech+ newsletter.
I was introduced to the Ready for Take Off coaching program through my HR contact. It came about because of a difficult transition to a new ERP system. I received little training, was left with a lot of questions, and felt uncertain and stressed.
From the very first session, Lien from Evolynx and Stefanie from mtech+ brought calm and clarity. Thanks to Lien, I learned to work more efficiently in the system. Small adjustments really made a big difference. I got practical tips, could find information faster, and felt the stress ease off.
The warm, personal approach — with check-ins along the way and feedback shared with my managers — really made me feel supported. The program gave me not only new skills, but also brought back my confidence and enthusiasm.
What made the difference?
The coaching didn't start from general theory, but from the employee's concrete questions and tasks.
Creating calm and clarity
First, space was made to name questions and frustrations. This helped regain a clear overview and reduce stress.
Implementing practical improvements
Small changes in the way of working made information easier to find and daily tasks simpler.
Strengthening new skills
The employee not only learned to use the system better, but also developed more confidence to keep working independently.
Involving the wider environment
Check-ins and feedback to the managers ensured that the support wasn't limited to the coaching sessions alone.
From uncertainty to confidence
Targeted coaching helps employees better understand a new digital work environment, use it more efficiently, and return to work with renewed confidence.
More information about Ready for Take Off
You can find more information about Ready for Take Off on the mtech+ website. For questions about the program, you can also contact Stefanie Lootens, who is responsible for Training & Labor Market West Flanders.